Field Officer (Relationship, Collection & Recovery) - West Java Placement

Join BCA Finance as a Field Officer (Relationship, Collection & Recovery) in West Java and play a pivotal role in maintaining strong customer relationships while ensuring timely debt recovery. This position is ideal for professionals with a knack for building trust and resolving financial challenges. You'll be the face of BCA Finance, visiting customers to understand their needs and providing tailored solutions.

At BCA Finance, we're committed to financial inclusion and empowering our customers. As a Field Officer, you'll be part of a dynamic team that drives our mission to provide accessible and responsible financial services. This is your chance to make a real impact in the lives of our customers and grow your career in a reputable financial institution.

Every day, you'll visit customers to collect payments, provide financial advice, and recover overdue debts. You'll use our proprietary CRM system to track customer interactions and ensure timely follow-ups. This role offers a unique opportunity to develop your relationship-building skills while contributing to our debt recovery targets.

📋 Tanggung Jawab Pekerjaan

• Visit customers to collect payments and provide financial advice.
• Use CRM system to track customer interactions and ensure timely follow-ups.
• Build and maintain strong customer relationships.
• Recover overdue debts through effective communication and negotiation.
• Provide tailored financial solutions to meet customer needs.
• Monitor and report on collection and recovery performance.
• Ensure compliance with BCA Finance's policies and procedures.
• Participate in team meetings and training sessions to enhance skills.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 2 years of experience in a similar role in the financial services industry.
• Strong communication and negotiation skills.
• Excellent interpersonal and relationship-building skills.
• Familiarity with CRM systems and financial software.
• Ability to work independently and as part of a team.
• Professional and approachable demeanor.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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