Entry-Level Customer Service Associate - Fresh Graduate Program (Remote - Bali, Indonesia)
Kickstart your career with JPMorgan Chase & Co., a global leader in financial services, through our Fresh Graduates Pooling Program! This is your golden opportunity to join a dynamic team and grow with one of the world’s most respected financial institutions—all from the comfort of your home in Bali. As an Entry-Level Customer Service Associate, you’ll be part of a team dedicated to providing exceptional customer service, ensuring client satisfaction, and contributing to our mission of delivering innovative financial solutions.
In this role, you’ll handle customer inquiries, process transactions, and assist with various customer service tasks using our advanced CRM system, Salesforce. You’ll work closely with a team of professionals, learn from industry experts, and develop the skills needed to thrive in a fast-paced financial environment. This is more than a job; it’s a launchpad for your future in finance.
Join JPMorgan Chase & Co. and be part of a global network that values your growth and potential. Whether you're in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, your performance will be recognized and rewarded.
📋 Tanggung Jawab Pekerjaan
- Handle customer inquiries and provide excellent service through phone, email, and chat.
- Process transactions and resolve customer issues using Salesforce.
- Assist with account management and maintain accurate customer records.
- Collaborate with team members to ensure high-quality service standards.
- Participate in training programs and continuous learning opportunities.
- Contribute to team goals and maintain a positive work environment.
- Stay updated with industry trends and best practices in customer service.
- Support cross-functional projects as needed.
🎓 Kualifikasi & Syarat
- Recent graduate with a degree in Business Administration, Economics, or a related field.
- Familiarity with CRM systems, particularly Salesforce.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Proficiency in English, both written and spoken.
- Basic understanding of financial services and products.
- Enthusiasm for learning and growing in the finance industry.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang