Customer Service Greeter - Premium Diagnostic Center

Join Hi-Precision Diagnostics, a leading name in healthcare diagnostics, as a Customer Service Greeter in our Denpasar, Bali branch. This role is your gateway to a rewarding career in the medical services industry, where you’ll be the first point of contact for our valued patients. As a Customer Service Greeter, you’ll welcome and assist patients, ensuring they feel comfortable and informed throughout their diagnostic journey. Our Denpasar branch is a vibrant and bustling hub, serving a diverse community with top-notch diagnostic services. This is your chance to make a meaningful impact in the healthcare sector while growing your professional skills.

In this role, you’ll be responsible for greeting patients, verifying their appointments, and providing basic information about our services. You’ll also assist with check-in processes, ensuring a smooth and efficient experience for our patients. This role requires excellent communication skills, a friendly and approachable demeanor, and a strong sense of responsibility. You’ll be working in a fast-paced environment, so adaptability and a positive attitude are essential. If you’re passionate about customer service and want to make a difference in the healthcare industry, we invite you to apply.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome patients upon arrival, ensuring they feel comfortable and valued.
• Verify patient appointments and provide basic information about our diagnostic services.
• Assist with the check-in process, ensuring smooth and efficient patient flow.
• Provide friendly and helpful assistance to patients, answering their questions and addressing their concerns.
• Maintain a clean and organized reception area, ensuring a welcoming environment for all patients.
• Collaborate with the healthcare team to ensure a seamless and positive patient experience.
• Handle patient inquiries and complaints professionally and courteously.
• Adhere to all company policies and procedures, ensuring compliance with healthcare regulations.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• A friendly, approachable, and patient demeanor.
• Strong organizational and time management skills.
• Ability to work in a fast-paced and dynamic environment.
• Basic knowledge of healthcare terminology and procedures is a plus.
• Fluency in Indonesian and English is a must.
• Valid ID and a clean criminal record.

🛠️ Keahlian

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